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Housing Survey

Your views are really important to us and our 2021 survey is a chance to tell us what you think about your home and the services that we provide as your landlord.

We will use the results of this survey to compare our performance against other landlords, and most importantly, to understand resident’s requirements and use your views to re-shape services and improve resident satisfaction.

By completing the survey you can enter the free prize draw, with a chance of winning £100 in shopping vouchers.

If you have any questions or concerns about this survey please contact the Council on 01582 546620

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If you already have a code, such as from a postal survey, enter it below and click continue.

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For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

The survey is being carried out on the behalf of Luton BC by an independent specialist called ARP Research according to the Market Research Society Code of Conduct. The survey is confidential, which means that once processed your answers will not be linked with your identity without your consent and will be treated and stored according to the General Data Protection Regulation (GDPR). We do not use any of the information you provide for direct marketing or other non-research activities. For more detail please click here