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Satisfaction Survey

Listening to the views and opinions of our customers is very important to us and our 2021 survey is a chance to tell us what you think of the services we provide.

We would very much appreciate your help. By completing the survey you will automatically be entered into the free prize draw, with a chance of winning up to £100 in shopping vouchers.

The survey is being carried out on behalf of Berneslai Homes by an independent specialist called ARP Research Limited. Your answers are confidential. The information you provide will not be linked with your name, unless you want it to be

If you’d like some help completing the survey or if you need technical support just email support@arp-research.co.uk or call the ARP Number on 0800 020 9564. If you have any other questions about your tenancy please contact us on 01226 775 555.

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For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

The survey is being carried out on the behalf of Berneslai Homes by an independent specialist called ARP Research according to the Market Research Society Code of Conduct. The survey is confidential, which means that once processed your answers will not be linked with your identity without your consent and will be treated and stored according to the General Data Protection Regulation (GDPR). We do not use any of the information you provide for direct marketing or other non-research activities. For more detail please click here.